You want your OmniServer implementation to successfully operate over time with HMI, SCADA, MES, Historian and other client applications that it supplies process data to as those client applications and Windows operating systems are updated when new technology becomes available.
All new license purchases include 1 year of support & maintenance to help you achieve that goal. Support & Maintenance can be renewed on an annual basis and can be co-termed with other product licenses you have purchased from Software Toolbox.
We can also work with you to flexibly provide pro-rating to co-term your OmniServer support/maintenance renewals with support/maintenance contracts you have for software from other vendors (such as your HMI, SCADA, MES or Historian provider).
We strive to keep our support and maintenance agreement renewal costs low in absolute US$ terms. To do that, there are things that are not included in the price of the agreements. Our professional services can address some needs in the items not included, or we may refer you to a member of our system integrator partner network for other paid services. Contact us to discuss your options.
The product licensing will NOT stop OmniServer from working just because support is expired.
However, if you are not on the most current version, we cannot guarantee that the product will work with newer Windows Versions, Windows Updates, if you are not on the most current version of the product.
Keeping an active support and maintenance agreement helps you ensure compatibility with operating systems, OPC and other standards, and provide the most robust, secure product we are currently providing. Additionally, active support and maintenance provides access to our support team if/when any issues require assistance.
The demo is the full product once licensed. Once a client application connects to the OmniServer, the OmniServer runtime will operate for 2 hours at a time. At the end of the 2 hour demo period, the demo timer must be reset by restarting the OmniServer runtime.