Keep Unresponsive Devices from Negatively Affecting Polling Performance

Important Notes:

  • Auto-demotion settings support edits at runtime via either the TOP Server Configuration interface or via device-level system tags for each setting.
    • You can determine when a device is off-scan by monitoring its demoted state using the _AutoDemoted system tag.
  • It is recommended to start your project with auto-demotion disabled (this is the default state) until after you have verified communications to your devices is successful.
  • If you aren’t connected to a device in the field yet, you can disable the device in the TOP Server device properties while testing to avoid getting communications errors in the event log that can negatively affect performance.

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The demo is the full product once licensed. Once a client application connects to the  TOP Server, the TOP Server runtime will operate for 2 hours at a time. At the end of the 2 hour demo period, the demo timer must be reset by restarting the TOP Server runtime service.

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